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Overview

Community management on OpenPage is designed to give you complete control over your community’s growth, engagement, and member experience. Whether you’re running a gaming community, creator collective, or brand community, OpenPage provides the tools you need to manage members, and create engaging experiences.

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Getting Started with Community Management

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Accessing Community Settings

  1. Navigate to your community dashboard
  2. Click on the Settings tab (gear icon) in the top navigation
The Community Settings interface provides a comprehensive dashboard for managing your community, with options to edit your profile, manage team members, handle collections, manage billing, and archive the community when needed.

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Profile Management

The Edit Profile section allows you to customize your community’s visual identity: Banner Images
  • Desktop Banner: Upload a banner image for desktop viewing (1500x500px, 3:1 aspect ratio)
  • Mobile Banner: Optional mobile-optimized banner
  • File Requirements: Max 4MB, formats: JPG, PNG, WEBP
Community Banner Settings

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Basic Information

  • Community Name: Your community’s display name
  • Description: Brief description of your community
  • Category: Choose from gaming, art, music, podcast, etc.

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Analytics & Insights (Pro Feature)

Track your community’s health and growth with the Community Insights dashboard: Community Insights Dashboard

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Key Metrics

The dashboard displays four key performance indicators:
  1. Community Value: Total value of your community (e.g., $60,721.6)
  2. New Members: Number of new members with growth percentage (e.g., 78 members, +61.42%)
  3. Badge Claims: Total badge claims with growth rate (e.g., 209 claims, +100%)
  4. Item Mints: Number of items minted with growth percentage (e.g., 149 mints, +85.14%)

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Time Range Analysis

  • Time Range Selection: Choose from 1D, 7D, 30D, or ALL time periods
  • Custom Date Range: Select specific date ranges for detailed analysis
  • Community Filter: Filter insights by specific badges or communities

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Member Growth Tracking

The “Members / Time” graph shows:
  • Growth Trend: Visual representation of member growth over time
  • Timeline: X-axis shows dates (e.g., Aug 11, Aug 18, Aug 25, Sep 1, Sep 8)
  • Member Count: Y-axis shows member count from 0 to 80
  • Growth Pattern: Consistent growth with steeper increases toward the end of the period

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Additional Analytics

  • Member Growth: Track new member acquisition
  • Engagement Metrics: Monitor post interactions and activity
  • Moderation Stats: Track moderation actions and reports
  • Badge Distribution: Monitor badge awards and achievements

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Best Practices

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Community Growth

  • Clear Value Proposition: Make it clear what members get from joining
  • Regular Engagement: Post regularly and encourage member participation
  • Member Recognition: Acknowledge active and contributing members
  • Feedback Loop: Listen to member feedback and suggestions

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Moderation

  • Consistent Enforcement: Apply rules fairly and consistently
  • Transparent Communication: Explain moderation actions when necessary
  • Community Guidelines: Keep rules clear and accessible
  • Member Education: Help members understand community expectations

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Member Experience

  • Welcome New Members: Have a clear onboarding process
  • Member Support: Provide help and support channels
  • Recognition Programs: Use badges and rewards to recognize contributions
  • Community Events: Organize regular events and activities

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Advanced Features

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Integration with Other Tools

  • Discord Integration: Connect with Discord servers
  • Social Media: Link to Twitter, Instagram, and other platforms
  • Website Integration: Embed community features on your website
  • API Access: Use OpenPage APIs for custom integrations

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Support

Need help with community management? Check out our support resources or contact our team for assistance with advanced community management features.